Helpdesk Support

Taylor'D Solutions > IT Services > Helpdesk Support

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Call Us

(888) 742-2980

Location

16701 Melford Blvd.,
Suite 400,
Bowie, Maryland 20715

Helpdesk Support (7 x 24 x 365)

Outsourcing your helpdesk needs with Taylor’D Solutions means round the clock support, help with managing ticket overflow and fast ticket resolution or relief for your internal IT team.

Our Helpdesk will constantly monitor the health and status of your servers, networks, and mission critical systems. Our subject matter experts resolve problems before you are aware anything occurred and can keep your systems at peak performance.

Our Helpdesk will constantly monitor the health and status of your servers, networks, and mission critical systems to keep your systems at peak performance.

Helpdesk administration with remote support. Offered but not limited to:

  • Windows, Mac and chromebook support
  • Home peripherals and printer support
  • New Hardware set-up and distribution
  • Onboarding / Offboarding 
  • Google Workspace Administration
  • Access Directory Management
  • External 2 factor authentication service administration
  • Microsoft office profile creation and license distribution

Identifying your IT and Cybersecurity needs can help grow and secure your business.